Utility Backpack

Last updated: 11/15/2023

Calvin Klein preferred program (“program”) participation and its benefits are offered at the sole discretion of Calvin Klein, Inc. (“CKI”). CKI has the right, in its sole discretion, to modify, add or delete any of the program rules, terms, conditions, benefits, or rewards, in whole or in part, at any time, with or without notice, even though such changes may affect the value of points already accumulated, or the value of the rewards, except where prohibited by law. Continued participation in the program constitutes acceptance by participant of any modifications, additions or deletions. All interpretations of program terms and conditions shall be at the sole discretion of CKI and such interpretations are binding on participants, except where prohibited by law.

The program is valid at calvinklein.com (USA residents only), at participating Calvin Klein freestanding retail stores, Calvin Klein company stores and Calvin Klein company underwear stores in the United States, Guam, Canada and Puerto Rico (collectively, “participating Calvin Klein store locations”). In order to ensure accurate tracking of the points, participants in the program must identify themselves at every purchase, return or exchange transaction as a member by providing either participant's a.) email address; b.) phone number (if applicable) or c.) preferred member id # in order to ensure accurate tracking of points. If the purchase is being made on calvinklein.com website, participant must enter their preferred member id and email address in appropriate fields prior to checkout completion. Phillips-Van Heusen Corporation and Calvin Klein, Inc. associates and their immediate family members are not eligible to participate in the program. Participants must be at least 18 years of age and reside in the United States, Puerto Rico or Canada.

Participants will earn one point for each dollar of a qualifying purchase (excluding taxes, shipping, and fees). Merchandise or gift card purchases by participants at calvinklein.com and at participating Calvin Klein store locations constitute qualifying purchases for point accumulation. Purchases made other than by cash, check or credit card, such as those made using a preferred reward ("reward"), gift card, or merchandise credit are not eligible for point accumulation. If purchased items are returned, the points accumulated with said purchase will be deducted accordingly from participant’s account. Participants must notify CKI of any claims regarding point inaccuracies in their accounts by contacting Calvin Klein customer service at 1.866.214.6694 for USA customers or 1.800.376.0528 for Canada customers with the relevant transaction information within 90 days of the date on the transaction receipt. Any point adjustments shall be made only after verification by CKI. Qualifying purchases include only those purchases intended for personal use and not for resale purposes. If Calvin Klein has reason to believe that any purchases are being made for resale purposes, it reserves the right to disqualify the participant from the program at any time, and/or to void, with or without notice, the point accumulation of participant, and/or to terminate such individual's participation in the program.

Point balance accrual is from January 30, 2023 through February 4, 2024. Point balances accrue throughout the year, and rewards are issued via email address associated with the account as thresholds (detailed below) are met. On close of business February 4, 2024, all account balances will be reset to zero and reward(s) will be issued to each registered member as follows: members with 1 - 100 points will receive a $10 reward; members with 101 - 199 points will receive a $20 reward. Within the annual points accrual period, for every $200 spent by a participant (equivalent to 200 points)...(ie., spend $200, receive $20; spend $400, receive $40; spend $600,receive $60, etc). Reward(s) will be automatically deposited into the members preferred account and a notification of an earned reward will be emailed to the participant to the email address listed in participant’s program account. Rewards at this time can be used towards merchandise purchases only at Calvinklein.us and at participating Calvin Klein store locations. Unfortunately at this time redemption of points and rewards cannot be used on Calvinklein.ca (Canada website). Rewards must be redeemed for a merchandise purchase of at least the face value (or total face value of all rewards redeemed when multiple rewards are presented in one transaction). No cash change, check refund, or credit for the balance will be given, and a reward(s) holds no stored value. If participant is returning the item for a refund, participant will receive the amount paid out-of-pocket for the item after participant's reward discount. If participant purchased several items using rewards, the refund will reflect what was paid out-of-pocket for each particular item return, prorated to reflect the discount received on each item after participant's reward discount. If an item is being exchanged in-store for the same product (e.g., different size or color), participant will be given an even exchange. Rewards associated with a return will not be re-applied to a participant's account under any circumstance. CKI is not responsible for lost or stolen rewards.

The program has no predetermined termination date, and may continue until such date as CKI, in its sole discretion, designates as the termination date. CKI has the right to end the program at any time without providing written notice to participants.

Program valid only for customers providing a valid United States, Guam, Puerto Rico or Canada resident address and for Mexico a valid email address. Participants are responsible for updating their program account information at calvinklein.com. CKI is not responsible for failures or malfunctions of computer or data transmission systems; interrupted or unavailable network, server or other connections; or any technical problem in connection with the program, program administration, point accumulation or rewards issuance. CKI reserves the right, in its sole discretion, to void points or rewards of any participant who CKI believes has attempted to tamper with, influence or impair the administration, security, fairness, of the program. Program points and rewards may be subject to federal, state, or other taxes and such taxes are the sole responsibility of the program participants.

Participants automatically consent to CKI’s accumulation, retention, and reasonable use of all information regarding them and their purchases acquired by CKI as a result of their participation in the program. CKI will not share participant information with a third party for any reason unrelated to its business. Program participant information will be held in accordance with CKI’s privacy policy which may be found here.

The program and participation therein is void where prohibited by law or where CKI would be obligated to apply for any special license, bonding, permit or other government regulatory approval relating to the program.

Program terms and conditions shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any choice of law or conflict of law rules or provisions. Any legal actions or proceedings arising out of the program shall be instituted only in the federal or state courts located in New York County, State of New York and participants consent to the exclusive jurisdiction and venue of said courts. Parties’ liability shall be limited to actual, out-of-pocket damages only, and in no event will any party be liable to the other for punitive, consequential, incidental or other damages.

Please visit calvinklein.com/help or contact our customer service team with any questions regarding the program including the locations of participating stores. Visit calvinklein.com to update participant's account information at any time.